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Testimonials

Louise has worked with myself and my colleagues for a number of years, and has provided a wealth of invaluable knowledge and experience to our clients. Louise is an excellent case manager… and invests a great deal of time building up a good relationship with our clients, putting them at ease and gaining their trust. Louise shows a true understanding of each person as an individual and adapts her approach accordingly. I… would highly recommend Louise’s case management services.

Lynda Williams, FCILEx, Hugh Jones Solicitors

I have had the pleasure of working with Louise Sheffield on several occasions now. She is knowledgeable, enthusiastic and professional. She is passionate about her role and this is obvious when she delivers training on CPD days for Greater Manchester Police Officers.

DC Jane Naylor, Greater Manchester Police

Louise’s approach to working with people with a brain injury is sensitive, holistic and human. I have worked with Louise for many years, and have always been reassured by her practical and thoughtful approach in helping people with a brain injury, and their families, find much needed purpose in working towards sound rehabilitation goals.

Dr Mike Smith, Neuropsychologist

In these times of tight finances, a brain injury case manager needs to have an in-depth knowledge of what is available from statutory, voluntary and independent sector services, as well as the clinical expertise to foster joined up working to best benefit a client with a brain injury. Louise’s experience as an occupational therapist and leading an NHS community brain injury service stand her in good stead for this demanding role.

Dr David Shakespeare, Consultant in Rehabilitation Medicine.

I’ve been working with Louise for a number of years and one of the things I’ve noticed is her dedication to her clients. Everything she does always has them at the core, whilst still taking into consideration the thoughts and views of the MDT.

Daniel Bamber, Director, DHP Care Ltd

It’s such a pleasure to work with Louise Sheffield as she is a very understanding person and she will contemplate the needs of her client in terms of every aspect such as their goals, their works and their social life. Having worked with her, I would highly recommend her as she has a lot of experience involved with people who acquired brain injury and will work out the best for the client.

NFM, client with acquired brain injury, Manchester

Louise is a recognised expert in the field of Brain Injury and other neurological conditions, having long standing experience of working with people to maximise their independence and recovery. She has outstanding inter-personal skills and dedication and I have no hesitation in recommending her to patients and their carers.

Associate Director for the NHS in the North West

I have been impressed by Louise’s empathic and proactive manner and her work ethic. She has an excellent understanding of the interface between a case manager and the legal process and I can honestly say that Louise would be the case manager I would want by my side if ever the unthinkable were to happen. It is perhaps no accident that Louise chose ‘Active Case Management’ as the name of her business, as her approach can be summarised as exactly that: active.

Matt Brown, Partner, Irwin Mitchell

Your extensive knowledge of Acquired Brain Injury and the professionals and individuals that work within this sector make you an invaluable member of any professional team.

Sarah Green, Secretary, Headway Preston & Chorley

Louise is always efficient, informed and brings a wealth of experience to the table that is invaluable and most appreciated. I am aware of the impact a Case Manager can have on the lives of individuals living with ABI; Louise will always strive to go that ‘extra mile’ to ensure the very best outcome for her clients.

Katrina Hollingworth, Former Chair, Headway Preston and Chorley

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